![]() Booting your computer in Safe Mode with Networking (Windows).If your antivirus program is unable to detect any malware, or your computer is functioning in a way that prevents you from installing, loading, or running a virus scan, you may need to restart your computer in safe mode. This will prevent non-essential programs from running on your computer, and limit the effect that malware and viruses are having so you can safely remove them.After removing the threats, reboot your computer to see if the issues you were experiencing have been corrected.In most cases, you will want to quarantine or delete any malware that the antivirus program has identified. ![]() quarantine them, delete them or ignore them). You will be shown a report which displays any potential malware found on your computer, and can decide how the program should handle these threats (eg.If given the option, choose to run a "full scan" and not a "quick scan" or "selective scan". Once you have an antivirus program installed on your computer, you can run a virus scan in an attempt to identify malware.
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